FAQ

What payment methods do you accept?

We recommend paying with Bitcoin or other cryptocurrencies because we want to support the crypto community and it is also the fastest payment method. But we also offer payment through Paypal, Credit/Debit Cards or Bank Transfer.

Can I pay with Credit/Debit Card?

Yes, you can.

How long does the delivery take?

You can choose between standard and express shipping. The delivery time depends on the country of destination. The standard delivery takes from 5 to 15 days, while the express one takes from 4 to 10 days.

How much does the delivery cost?

The price hugely depends on the concrete products you choose and the country of shipping. This you can check by starting the checkout process from your cart and the website will give you the specific amount. We offer FREE standard shipping on orders over $1000.

Who will deliver my order?

This depends on the country of destination. We usually work with UPS, FedEx, DHL, EMS and others.

How to track my order?

After we process your order, we will send you an email confirming the date of shipping, the courier we sent it with and the tracking number you can use to track it. You can check your tracking number in the official website of the relevant courier or in the universal website 17track.net.

Do I have to pay any additional taxes and/or fees?

Each country has a different policy on taxes and fees. It is your responsibility to check this for your country.

What will happen if I do not receive my order?

If this happens, please contact us and we guarantee that the package will be re-shipped or your payment refunded.

What about the warranty?

We offer a 2-year warranty. In case of a warranty event, you can contact us by email and you will be guided throughout the process of sending it for repair and receiving it fixed. The postage is FREE.

Can I return my product and cancel the agreement?

No, this is not possible. Each order is final. You can check for more information on our Terms & Conditions page.

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